Quality assurance
Our team is dedicated to making sure all parts you order are delivered on time and meet your quality expectations.
Get instant quote See capabilities
Quality assurance
Our team is dedicated to making sure all parts you order are delivered on time and meet your quality expectations.
Get instant quote See capabilities
Hubs manufacturing standards
CNC Machining standards
Our tolerances follow ISO 2768-1 standards.
| Limits for nominal size | Plastics, Medium class (m) | Metals, Medium class (m) | Metals, fine class (f) |
|---|---|---|---|
| 0.5mm* to 3mm | ±0.1mm | ±0.1mm | ±0.05mm |
| Over 3mm to 6mm | ±0.1mm | ±0.1mm | ±0.05mm |
| Over 6mm to 30mm | ±0.2mm | ±0.2mm | ±0.1mm |
| Over 30mm to 120mm | ±0.3mm | ±0.3mm | ±0.15mm |
| Over 120mm to 400mm | ±0.5mm | ±0.5mm | ±0.2mm |
| Over 400mm to 1000mm | ±0.8mm | ±0.8mm | ±0.3mm |
| Over 1000mm to 2000mm | ±1.2mm | ±1.2mm | ±0.5mm |
| Over 2000mm to 4000mm | ±2mm | ±2mm |
(*) Please clearly indicate tolerances for nominal sizes below 0.5mm on your technical drawing. Tightest tolerance: +/-0.0008" (0.02mm)
Tigher tolerances are examined on a case by case basis
For specific hole tolerances please contact our sales team at sales@hubs.com
3D Printing standards
| Process | Tolerance |
|---|---|
| FDM | ± 0.5% with a lower limit of ± 0.5 mm (± 0.020") |
| SLA | ± 0.5% with a lower limit of ± 0.15 mm (± 0.006") |
| SLS/MJF | ± 0.3% with a lower limit of ± 0.3 mm (± 0.012") |
Manufacturing Partner assessment
Each of our Manufacturing Partners goes through an extensive onboarding process before being brought onto the Hubs network, including:
-
1
Pre-vetting of in-house machinery, available capacity and quality management systems
-
2
Completing multiple test orders that are sent out to our HQ and assessed by our quality inspection team
-
3
Signing a Non-Disclosure Agreement with Hubs to protect confidential information
-
4
Signing a Manufacturing Partner Agreement laying out detailed non-disclosure, confidentiality and general terms for their supply services
The performance of our Manufacturing Partners is continuously monitored by our Supply team to ensure that all orders are completed in accordance with the Hubs Manufacturing Standards.
Manufacturing Partner assessment
Each of our Manufacturing Partners goes through an extensive onboarding process before being brought onto the Hubs network, including:
-
1
Pre-vetting of in-house machinery, available capacity and quality management systems
-
2
Completing multiple test orders that are sent out to our HQ and assessed by our quality inspection team
-
3
Signing a Non-Disclosure Agreement with Hubs to protect confidential information
-
4
Signing a Manufacturing Partner Agreement laying out detailed non-disclosure, confidentiality and general terms for their supply services
The performance of our Manufacturing Partners is continuously monitored by our Supply team to ensure that all orders are completed in accordance with the Hubs Manufacturing Standards.
Quality reports
The performance of our Manufacturing Partners is continuously monitored by our Supply team to ensure that all orders are completed in accordance with the Hubs Manufacturing Standards.
Certification
We are ISO 9001 certified and we work with a vast number of certified Manufacturing Partners. ISO certifications need to be requested before placing an order. Please contact your Account Manager or sales@hubs.com.
Our Manufacturing Partners also have the following certifications for CNC machining:
- ISO 9001
- ISO 13485
- ISO 14001
- ISO TS16949
- AS 9100
Material certifications, data sheets, and test reports are available on request.
Email for details
Resolving quality issues
Should your order not meet specifications, you will be able to raise any issues within 5 business days of receiving your parts. Our order fulfillment team will resolve these issues as quickly as possible, typically within 1-3 business days.
